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16th Nov '18
Christmas Opening Times 2018
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25th Jun '18
Patient Survey Results
The results from our patient survey are in.
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23rd Feb '18
Care Quality Commission (CQC) Inspection
The CQC will be inspecting our Surgery on the 7th of March
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3rd Jan '18
Getting Help Online
If you or anyone you know has trouble getting online and would appreciate some one-to-one help, you could make an appointment to see our in-surgery Digital Champion, Catriona who works in the practice every Thursday morning.
[ more ]
Welcome to Nethergreen Surgery.
Flu Season 2018
We are now vaccinating eligible patients against flu. We are running an additional drop-in session on:
Monday 19th November - 6:00pm - 8:00pm
We are also having an emphasis on booked appointments this year, so if you would prefer a given time for you injection please call the surgery to book an appointment with one of our Health Care Assistants.
You can also book online for a flu vaccination. Please login to your SystmOne account and select 'Flu Clinic' to view the available dates.
If you are housebound and are eligible for vaccination, please contact the surgery.
If you do not wish to have a flu vaccination this year, or have been vaccinated elsewhere, please let us know by clicking here. (Pharmacies automatically notify us of patients they have vaccinated)
Apologies that the SMS reminders have been delayed this year. For the first time, NHS England has issued guidance that GPs Practices should use a specific vaccine, of which there is only one supplier nationally. With such demand on one supplier, they have had to enforce staggered delivery dates for Practices and subsequently we do not have our full supply at the start of the season.
We have been monitoring stock levels and we are having a focus on booked appointments as well as tailoring our SMS reminders for the drop in clinics to match our remaining vaccines prior to our next delivery. Please be assured we have enough vaccine overall, it is only the delivery dates which mean we are running the drop in sessions slightly differently this year.
Online Appointment Booking, Prescription Ordering & Access to Medical Records
To book appointments online*, or order repeat prescriptions** online, click here
For more information about our online services (including instruction on how to register) click here.
* Please remember that the on line GP appointments are for 10 minutes only and the GP can only discuss one problem in this time. If you need longer than 10 minutes, or are unsure of what you might need, please ring the surgery to arrange a suitable appointment.
**Please note that if your medication review is overdue, you will NOT be able to order your prescriptions online - please order by fax, post or in person at the surgery.
The Friends and Family Test
Disabled Patients & Carers
If you or a family member have a disability please let us know. We are able to make reasonable adjustments to enable you to have the same level of access as other patients. This could involve longer appointments, appointments at specific times, alternative methods of booking appointments, home visits, large print documents etc.
We support the NHS Accessible Information Standard, and endeavour to identify, share and meet any of our patients’ special communication requirements. Please let us know if you have any such preferences. The website http://www.easyhealth.org.uk has a variety of useful leaflets in accessible formats.
We also have an on-site car park for blue-badge holders only. Please let reception know if you have any special requirements. Our ground floor is adapted to support patients with limited mobility, however access the the 1st story is by stairway only. We will always endevour to see patients downstairs should this be an issue. Please let a receptionist know if you would like to be seen on the ground floor and we will be happy to accomodate you.
If you are a carer please let us know and we can add you to our carers' register. There is a great deal of support for carers available - We have a notice board in the surgery outlining local events and contacts.