Friends and Family Test

We ask patients, overall, how was your experience of our service?

The Friends and Family Test is a way for all patients to give feedback quickly and have their say on the care and treatment they experience across the NHS in England. It helps to improve local healthcare services for everyone by highlighting what is working well and what can be improved. The FFT has been in use in some hospital services since 2013 and is now expanding to more parts of the NHS, including GP practices from December 2014. For full details, see

Take the test...

Please click here to access the Friends & Family Test. (2 Questions)

This data is published locally and reported to NHS England. Whilst it does provide opportunity to leave a textual response, unfortunately we cannot respond to individual comments. If you wish to complain about our service, please see our complaints procedure.

See what others have said.

Each month we collate the responses and publish them below.

Month: January 2020

Results Method of Submission
0 Very good Paper
1 Good Online
0 Neither good nor poor SMS
0 Poor Kiost
0 Very poor Other
0 Don't know